Enhance customer satisfaction as a Customer Support Specialist with Zurn Elkay Water Solutions in Milwaukee, WI. Engage with our distribution network while mastering technical product knowledge and ERP systems.

As a part of the Hadrian Customer Service team, you will be the primary contact for our distributors. This role emphasizes strong communication and problem-solving skills, leveraging detailed product knowledge to fulfill customer specifications. You'll utilize JD Edwards ERP for order management while fostering relationships and ensuring timely project updates and compliance.

Key Responsibilities:
• Produce accurate quotations and layout drawings
• Manage customer accounts and respond to inquiries
• Navigate JD Edwards ERP for order status information




• Collaborate with engineering for custom project solutions
• Review credit holds and issue necessary RMAs

Requirements:
• 3-5 years in customer service or account management
• Excellent written and verbal communication skills
• Solid organizational and multitasking abilities
• Experience with JD Edwards ERP and AutoCAD
• Proven problem-solving skills and attention to detail

Deliver exceptional customer support and technical expertise as part of Zurn Elkay's commitment to quality.
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📌 Customer Support Specialist at Zurn Elkay (Alberta)
🏢 Zurn Elkay Water Solutions
📍 Alberta