Make an impact at Spicers Canada as a Customer Service Representative. This full time role offers opportunities in Kitchener, Ottawa, or Vaughan, focusing on superior customer interactions and service excellence.
You will be reporting to the Customer Service Manager while leveraging your two years of customer service experience. Your role involves processing orders and providing product expertise, all while fostering relationships with customers and colleagues. Familiarity with the paper and graphic products industry will be beneficial.
Key Responsibilities:
• Handle customer orders professionally across multiple channels
• Input orders for timely invoicing and delivery management
• Provide informed suggestions and efficient purchasing assistance
• Coordinate delivery and manage customer inquiries
• Maintain relationships with customers and support the sales team
Requirements:
• Relevant post-secondary degree or diploma
• Minimum two years’ experience in sales or customer service
• Strong verbal and written communication skills
• Proficient in Microsoft Office
• Bilingual (English and French) is an asset
Bring your expertise in customer service to Spicers and contribute to our commitment to excellence.
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