MacEwan University is hiring an Information and Registration Assistant for full-time service in the Office of the University Registrar. Make a difference by serving students with empathy and professionalism.

This continuing role offers an prospect to engage with a diverse student population, addressing inquiries related to admissions, financial aid, and registration. You will leverage your excellent communication skills and customer service experience to help students efficiently navigate university systems. Your commitment to accuracy will be key in resolving complex issues and ensuring a smooth experience for students.

Key Responsibilities:
• Provide assistance throughout the student life cycle
• Resolve inquiries with accuracy and professionalism




• Utilize the student information system for various processes
• Coordinate inbound mail and distribution to staff
• Assist with training and job shadowing for new hires

Requirements:
• Post-secondary diploma in relevant fields
• Minimum of 1 year in customer service roles
• Experience in Registrar's Offices is advantageous
• Skilled in Microsoft applications and data management
• Strong commitment to student service and support

Support students effectively at MacEwan University, guiding them through their academic paths.
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📌 Information and Registration Support at MacEwan (Alberta)
🏢 MacEwan University
📍 Alberta