Empower clients with CIBC as an Outbound Financial Services Representative. Engage clients in meaningful conversations to connect them with financial solutions and help them achieve their goals.
This full-time temporary role requires a commitment to client service while you work at CIBC's Contact Centre in Toronto. As an Outbound Financial Services Representative, you will proactively reach out to clients, recommend financial products, and resolve their inquiries. Your expertise in financial services will help foster strong client relationships and ensure they receive solutions tailored to their needs.
Key Responsibilities:
• Proactively reach out to clients through outbound calls
• Identify and recommend financial services and products
• Engage clients in meaningful conversations to understand their needs
• Provide quick resolutions to client inquiries
• Collaborate with team members to optimize client connections
Requirements:
• Robust communication skills and client-focused mindset
• Experience with financial services products
• Ability to navigate multiple software applications
• Willingness to work flexible hours, including evenings
• Capability to work independently in a home office if needed
Leverage your communication and product knowledge to make a meaningful impact at CIBC's Contact Centre.
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