Be the welcoming face of The Salvation Army as a Guest Experience Representative. Deliver exceptional service from check-in to check-out and ensure guest satisfaction in every interaction.

In this vital role, you will serve as the primary contact for guests, facilitating reservations and handling inquiries promptly and professionally. Your responsibilities include managing front desk operations and coordinating guest arrivals, along with offering concierge-style support to enhance the visitor experience. With attention to detail and a service-oriented mindset, you will contribute significantly to Jackson’s Retreat and Conference.

Key Responsibilities:
• Deliver exceptional guest service via calls and emails
• Engage with visitors to create a welcoming atmosphere




• Coordinate sign-ins and room assignments effectively
• Manage reservations and payment processing
• Maintain organized recordkeeping and invoice processing

Requirements:
• Secondary School completion; hospitality diploma is an asset
• Minimum two years in customer service or administration
• Robust computer skills, especially in Microsoft Office
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks efficiently

Utilize your customer service skills to create memorable experiences at The Salvation Army.
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📌 Guest Experience Representative at Salvation Army (Ontario)
🏢 TSA The Salvation Army TSA
📍 Ontario