Create a lasting impact as a full time Member Experience Advisor with Desjardins. Provide essential support and technological advice to enhance client satisfaction.

As a Member Experience Advisor, you'll focus on helping members feel welcomed and empowered through personalized service. You will identify and address their banking needs, supporting them with suitable solutions and Desjardins’ range of products. Your role will include building business relationships and facilitating client referrals to specialized services.

Key Responsibilities:
• Assist members with self-service technological tools
• Grow business relationships through impactful service
• Manage issues regarding fraud or transaction irregularities
• Keep informed about new products and services
• Follow compliance and security guidelines strictly

Requirements:
• High school diploma in relevant fields
• At least two years of related experience
• Required proficiency in French
• Strong knowledge of financial service products
• Excellent customer orientation and effective communication

Utilize your skills to deliver exceptional member experiences and promote technological adoption at Desjardins.
#J-18808-Ljbffr

📌 Member Experience Advisor at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City