Join Primaris REIT as a Guest Services Supervisor at Place D’Orleans in Orleans, Ontario, and lead efforts to enhance customer experiences through effective staff management and service programs.

As a Guest Services Supervisor, your role encompasses leading a customer-focused team to provide top-tier service within the shopping centre setting. You will interact with patrons, oversee staff training, and manage various community-focused initiatives. Your ability to effectively communicate and mediate will be crucial in maintaining tenant relationships and successfully executing marketing strategies.

Key Responsibilities:
• Train and orient new Guest Services team members
• Manage scheduling for customer service excellence
• Maintain a centralized feedback database




• Process and oversee community club bookings
• Run social media and marketing initiatives effectively

Requirements:
• College diploma or equivalent is necessary
• 3-5 years relevant experience, including supervisory
• Proficient with MS Office applications
• Basic understanding of social media marketing
• Certification in First Aid and CPR recommended

Enhance your career in guest services management at Primaris REIT and make a significant impact on customer satisfaction.
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📌 Guest Services Supervisor at Place D’Orleans (Quebec City)
🏢 Primaris REIT
📍 Quebec City