Step into the role of Client Care Expert at CIBC, located in Toronto-Dundas and Ossington. Your expertise will enhance client experiences in a full-time support role.

As part of the Personal and Business Banking Team, you'll be the first point of contact for clients needing assistance with their banking services. This on-site role focuses on client engagement, problem-solving, and leveraging technology to improve banking experiences. Flexibility to work during various banking hours, including weekends, is necessary.

Key Responsibilities:
• Facilitate meaningful client interactions and support
• Address client concerns and transact banking needs
• Listen actively to client feedback and provide solutions




• Guide clients in using mobile banking applications
• Connect clients to appropriate CIBC resources for further assistance

Requirements:
• Previous client service or financial experience
• Solid analytical and communication skills
• Proficient in digital banking solutions
• Empathetic and client-focused approach
• Availability to work flexible hours in banking

Utilize your skills in client care to foster strong relationships at CIBC and enrich the banking experience.
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📌 Client Care Expert at CIBC (Ontario)
🏢 CIBC
📍 Ontario