Lead the strategic growth of IT services at Konica Minolta as a Portfolio Manager. This role emphasizes service monetization and continuous portfolio enhancements for lasting customer value.

The Portfolio Manager for IT Services plays a pivotal role in shaping managed services by structuring, pricing, and optimizing offerings. With a focus on recurring revenue growth, this position integrates customer feedback into service strategy while ensuring profitability and market alignment. You will drive improvements in key performance indicators to enhance the customer experience.

Key Responsibilities:
• Own the strategic IT services portfolio and its optimization
• Define service structure, SLAs, and offerings to meet market needs
• Manage pricing models and profitability across the portfolio




• Drive monthly recurring revenue growth through service enhancement
• Analyze customer feedback to inform service innovation

Requirements:
• 5+ years in product/portfolio management experience
• Familiarity with IT service management frameworks like ITIL
• Robust analytical, problem-solving, and decision-making skills
• Excellent communication across cross-functional teams
• Experience with cloud platforms and emerging technologies

Enhance your career by shaping a high-impact portfolio that drives customer satisfaction and business growth.
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📌 IT Services Portfolio Manager at Konica Minolta (Ontario)
🏢 Konica Minolta Business Solutions Canada
📍 Ontario