Drive client success as the Client Services and Growth Leader in our Barrie, Ontario office. This hybrid position emphasizes technical sales skills and relationship management with sophisticated clients.

We need a dynamic professional to own client satisfaction and retention. Your extensive experience leading account management teams will serve you well. This role involves developing consultative sales strategies and overseeing marketing initiatives, all while ensuring client journeys align with their expectations.

Key Responsibilities:
• Oversee all client service operations and satisfaction
• Mentor and coach the account management team
• Develop growth plans tailored by account tier




• Resolve client issues with clarity and insight
• Execute account development strategies for revenue growth

Requirements:
• Proven track record in enterprise-level selling
• Familiarity with CMS platforms like Sanity and Drupal
• Proficient in utilizing AI for marketing applications
• Robust organizational and communication skills
• Reside in Greater Toronto Area or open to relocation

Utilize your skills in technology and consultative sales to propel client success and agency growth.
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📌 Client Services and Growth Leader (Ontario)
🏢 Therefore Interactive | Digital Agency
📍 Ontario