Regional Service Line Leader, Contract Management (Quebec City)

Regional Service Line Leader, Contract Management (Quebec City)

28 Aug
|
Defence Construction Canada
|
Quebec City

28 Aug

Defence Construction Canada

Quebec City

Who Can Apply?:
Internal (DCC Employees) and External (General Public)
Salary Range
$137,013 - $178,118
Employment Status
Continuing
Flexible Work Option
Hybrid (2 days/week)
Term Length
Security Level:
Top Secret
Language Requirement
Bilingual Mandatory
Closing Date
20/09/2026
Country
Canada
Defence Construction Canada (DCC) is looking for an experienced contract management leader to oversee the delivery of services on a large, complex Public Private Partnership (P3) within the National Services Region (NSR) In this role, you will provide strategic leadership and oversight for contract management, construction technical services, and service line initiatives that support the successful delivery of infrastructure and construction projects. Working closely with regional teams, Client-Partners, industry representatives, and national service line leaders, you will help drive service excellence, quality, risk management, and continuous improvement. This position is ideal for someone who combines strong technical expertise, leadership skills, and sound business judgment to support complex projects while influencing service delivery at both the regional and national levels.

What You’ll Do

Lead and oversee the delivery of contract management services across the regional program

Provide contract management authority and oversight for complex construction, professional services, facilities maintenance, energy performance, maintenance services, and P3 contracts

Support contract administration activities including change management, claims management, dispute resolution, risk management, financial management, and schedule management

Provide strategic advice and guidance to senior Client-Partners and stakeholders

Support litigation matters and communications with sureties and insurers related to contract issues

Guide project teams on contract management best practices and service delivery standards

Technical Services, Risk & Quality Management

Oversee construction technical services including commissioning, operational health and safety, and industrial security

Lead regional quality management activities and quality verifications

Monitor service delivery standards and ensure compliance with corporate policies, procedures, and Client-Partner requirements

Identify, assess, and manage service line risks and report on mitigation strategies

Support the development and implementation of quality improvement initiatives

Ensure regional service delivery achieves established performance indicators

Training, Planning & Continuous Improvement

Deliver service line training and manage regional training initiatives

Support the development and implementation of national service line programs, policies, and procedures

Contribute to budgeting, business planning, and resource allocation activities

Prepare presentations and represent DCC at internal, Client-Partner, and industry events

Lead regional service line initiatives and continuous improvement activities

Promote knowledge sharing and consistent application of contract management practices

Leadership & Collaboration

Build and maintain strong relationships with Client-Partners, industry representatives, stakeholders, and internal teams

Support communication and collaboration between regional and national service line leaders

Provide technical guidance and functional leadership to employees and project teams

Coach, mentor, and develop team members

May supervise employees and manage performance, workload planning, and resource allocation

Support recruitment activities, including evaluating the technical capabilities of candidates

What You Bring




You are a strong fit if you have experience with:

Contract management within construction, infrastructure, engineering, or facilities environments

Managing complex contracts, claims, disputes, and contractual risk

Construction project delivery and procurement practices

Quality management and compliance programs

Health and safety management and industrial security requirements

Leading teams and mentoring technical professionals

Building relationships with clients, contractors, consultants, and stakeholders

Supporting organizational change and continuous improvement initiatives

Education & Experience

University degree in engineering, architecture, or a related field with eight years' relevant experience, or the equivalent

Asset Qualifications

Professional engineering or architectural designation

Gold Seal Certification

Experience managing public sector or federally regulated contracts

Experience overseeing P3, facilities management, or major infrastructure contracts

Skills & Abilities

Strong knowledge of construction, engineering, and architectural practices

Knowledge of federal procurement and contracting requirements

Knowledge of project delivery methods and contract administration principles

Knowledge of project, contract, and risk management methodologies

Strong analytical and problem-solving skills

Ability to resolve complex issues involving multiple stakeholders

Strong business acumen and strategic thinking abilities

Excellent communication and presentation skills

Ability to prepare reports, technical documents, and recommendations

Proficiency with standard business software applications

Leadership, coaching, and team development capabilities

Working Conditions

Typical office setting with routine travel throughout the region

Occasional travel to construction sites and project locations

May be required to wear basic personal protective equipment when visiting project sites

Check Out Your Benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your Package Includes
Health and Wellness

100% employer-paid annual sick leave, and health and dental premiums

$400 wellness allowance to help cover expenses such as a gym membership

$2,500 for mental health services on top of regular $2,500 paramedical coverage

Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

Life, accidental-death, and short-term disability insurance

Enhanced inConfidence employee and family assistance program

Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks

Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

Public-service pension

Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage

This position has been designated bilingual, where English and French are essential. **

While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement. **





Required

criminal record checks

reference checks

previous employment

open source checks

credit/financial status

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance. DCC is responsible for the Personnel Security Clearance process . Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening . The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to: criminal record checks, reference checks, previous employment, open source checks, credit/financial status
DCC’s Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year. Be part of a diverse and inclusive workplace! Roles at DCC will require security at various levels including Reliability, Secret, Top Secret and for Canadian Eyes Only (proof of Citizenship required). While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role’s requirements. At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. DCC’s goal is to provide barrier-free access to employment opportunities and workspaces for employees and candidates. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs. Should you require accommodation, please email [email protected].

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📌 Regional Service Line Leader, Contract Management (Quebec City)
🏢 Defence Construction Canada
📍 Quebec City

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