Champion client satisfaction as a Client Success Manager at Avetta in Calgary. Drive engagement, retention, and growth while working in a cooperative, hybrid environment.

As a crucial member of the Avetta Client Success team, this entry-level role focuses on nurturing relationships with clients to enhance their experience with our SaaS platform. You'll engage proactively, in order to improve adoption and help clients navigate their journeys. Your advocacy will ensure that clients maximize the value derived from our services while collaborating across teams internally.

Key Responsibilities:
• Nurture client relationships and identify additional stakeholders
• Help clients utilize the Avetta platform effectively




• Conduct review and planning sessions with clients
• Act as a trusted advisor on product recommendations
• Document all interactions using SFDC and Wrike

Requirements:
• 1-3 years in customer-facing roles, preferably in SaaS
• Bachelor's Degree or equivalent experience
• Experience with CRM tools and Microsoft Office
• Strong communication and collaboration skills
• Organized and proactive problem-solver

Become a key advocate for client success and innovation at Avetta in Calgary.
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📌 Client Success Manager at Avetta (Alberta)
🏢 Avetta
📍 Alberta