Join Bally's Intralot as a Senior IT Support Specialist in Toronto, focusing on delivering high-quality support. This position requires a blend of technical expertise and exceptional service for VIPs and stakeholders in the iGaming sector.
As a key member of the IT team, you will manage Windows 11 and Mac OS systems, providing hands-on support while ensuring compliance with security standards. You will utilize essential tools for configuration and device management, making a direct impact on user experience and system integrity.
Key Responsibilities:
• Deliver technical support onsite and remotely
• Manage support requests in Jira
• Administer identity management using OKTA
• Optimize device management with Intune and JAMF
• Maintain AV and video conferencing equipment
Requirements:
• Minimum experience supporting Windows 11 and Mac OS
• Proficient in OKTA and Microsoft 365 applications
• Strong problem-solving and time management skills
• Excellent communication and collaboration abilities
• Adaptable to work on weekends if needed
Bring your IT skills to Bally's Intralot, enhancing user experience and system security in Toronto.
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📌 IT Support Specialist - Windows/Mac Focus (Ontario)
🏢 INTRALOT
📍 Ontario
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