Lead workforce planning with the Distress Centre Calgary as a Workforce Manager in an on-site, full-time role. Utilize your analytical skills to enhance staffing strategies and optimize resources.

In this permanent position, you will report to the Director, 24/7 Crisis & Navigation. The role focuses on improving workforce planning and organizational effectiveness through data analysis and team-oriented efforts. Your insights will drive informed decision-making regarding staffing needs and operational requirements.

Key Responsibilities:
• Analyze staffing trends and capacity needs
• Prepare detailed reports and recommendations
• Lead workforce planning and forecasting activities
• Collaborate with internal partners for workforce optimization
• Maintain accurate workforce data and improve processes

Requirements:
• Bachelor’s degree in business or related field
• 5-8 years of experience in workforce analytics
• Proficiency in Microsoft Office and data analysis
• Strong communication and critical thinking skills
• Experience with Genesys Cloud is an asset

Bring your analytical expertise and leadership to make a positive community impact at the Distress Centre.
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📌 Workforce Manager at Distress Centre (Alberta)
🏢 Distress Centre Calgary
📍 Alberta