Job DetailsJob Type: Part-TimeWages: Start Rate $18.58, 520 Hour Rate $20.91, 1-Year Rate $23.23Shifts: DAWEDTHU, SWTUEWES and SWTHUFRIVacancies: 3We ProvideExciting, supportive and fun work environmentVariety of shiftsOpportunity for growth and developmentAccumulation of paid time offExcellent extended health and dental plan optionsPension plan benefitsEmployee-driven recognition programPositionCasino Rama is looking for customer-oriented, service professionals to join our Food & Beverage team in providing unique dining experiences to our customers! As an Outlet Greeter at Casino Rama you can expect to have a primary outlet, but also work based upon your service skill level in any of our other outlets as well in banquets.Key ResponsibilitiesMaintain a professional appearance adhering to company and department grooming policy; Maintain a high level of professionalism, positive demeanor, service and phone etiquette at all times; Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; Problem solve any potential guest or crew complaints and alert management on issues that need further follow up; Recognize and use guest name at all times; Seat guests in a pleasant manner following the standards set forth by the department; Control guest flow of seating in the restaurant; Comply with all coupon and comp policies, sequences and steps of service for seating guests,



handling/maintaining restaurant reservations, controlling flow and communication with VIP; Maintain cleanlinessof restaurant lobby areas; Assist in all areas of the restaurant as needed to ensure guest satisfaction and support teamwork; Be knowledgeable about the daily activities in the Hotel and the Casino; Be knowledgeable of all menu items offered in the restaurant; Help maintain an organized, safe and clean outlet; Performs other duties as assigned.What You BringPrevious customer service experience in a fast paced environment in a similar role preferred; Ability to present an outgoing, confident and personable attitude at all times; Reliable and dependable work ethic; Excellent verbal English communication skills; Ability to read and write in English; Excellent time management skills; must have the ability to efficiently and calmly multi-task in a high volume, quick paced work environment; Must be able to carry out essential duties that include occasional lifting of dishes, trays, cutlery and other related service products from 2-44 lbs.; Ability to walk and stand for prolonged periods (regular work shift 8 hours); Must have or be ableto acquire Smart Serve certification; Understanding of guest flow and restaurant operations an asset.French language skills (verbal and written) are an asset#J-18808-Ljbffr

📌 Outlet Greeter (Rama)
🏢 Gateway Casinos
📍 Rama