Lead customer engagement as a Customer Success Manager at InfoSum, focusing on privacy-first data solutions. This hybrid role emphasizes strategic relationship building and platform utilization.

As part of a agile customer success team, you will manage interactions with small to medium clients while collaborating with strategic partners. Your core duties involve understanding client objectives, enhancing platform use, and ensuring that customers are satisfied with their data collaboration initiatives. You'll also lead renewal discussions, advocating for clients within the InfoSum ecosystem.

Key Responsibilities:
• Direct daily client interactions and enhance support
• Track, record, and report on client success metrics




• Align and develop strategies with client leadership
• Facilitate seamless communication across departments
• Introduce new revenue initiatives and monitor outcomes

Requirements:
• 4-6 years in advertising technology experience
• Proven ability to communicate effectively and precisely
• Strong relationship-building skills with stakeholders
• Organized approach to project management
• Understanding of data privacy solutions

Drive client success and innovation through effective data collaboration with InfoSum.
#J-18808-Ljbffr

📌 Customer Success Leadership at InfoSum (Ontario)
🏢 InfoSum
📍 Ontario