Join Gowling WLG as a CRM User Support Coordinator, focusing on data integrity and user assistance in a hybrid work model. Contribute to business development success.

In the role of CRM User Support Coordinator, you will be pivotal in maintaining the accuracy and usability of the Firm's CRM system. Your responsibilities will encompass user engagement, data quality management, and the creation of insightful reports and training materials. Collaborating across diverse teams ensures effective communication and enhanced CRM utilization throughout the organization.

Key Responsibilities:
• Update and manage CRM data systematically
• Provide frontline support for user inquiries regarding CRM
• Analyze user issues and facilitate training material updates




• Generate reports and lists for effective campaigns
• Participate in testing and validating CRM updates

Requirements:
• Minimum 2-3 years of CRM experience in qualified services
• Competence with Microsoft 365 and CRM data management
• Understanding of privacy regulations in Canada
• Experience in drafting guides and training documentation
• Excellent collaboration and communication skills

Empower Gowling WLG teams through quality support and data-driven insights.
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📌 CRM User Support Coordinator at Gowling WLG (British Columbia)
🏢 Gowling WLG
📍 British Columbia