Join Eaton as a Customer Success Technical Specialist in Burlington, ON or Lachine, QC. This role emphasizes technical support, order management, and customer satisfaction for a seamless experience.

You will manage customer orders, validate information, and provide timely responses to inquiries, promoting a high level of service. By collaborating across multiple systems, you will work to enhance efficiency and resolve issues proactively within a diverse business setting. Your strong communication skills will shine as you engage with customers and assist team members.

Key Responsibilities:
• Support customers with inquiries and order status
• Ensure accurate order management with same-day entry
• Organize customer files and maintain order acknowledgments




• Expedite shipping to improve customer experience
• Participate in cross-functional teams to solve recurring issues

Requirements:
• University degree or accredited college diploma
• Minimum 3 years of customer-facing support experience
• Experience with ERP/order management systems required
• Knowledge of electrical components preferred
• Must be eligible to work in Canada without sponsorship

Utilize your skills in this role at Eaton, enhancing technical support and customer success initiatives.
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📌 Eaton Customer Success Specialist (Newfoundland and Labrador)
🏢 Eaton
📍 Newfoundland and Labrador