Position Overview- This position assists and supports the Lodge Manager with the responsibility of maximizing sales and profit through effective control, motivation and development of the Lodge team. This position also is in place to assist the Lodge manager with the day-to- day operations of a retail Lodge, in implementing strategies to improve customer service and ensuring customer needs are met, complaints are resolved, and service is quick and efficient.
Sales to Budget
Comparative Lodge Growth
IPT (Items Per Traction)
Average $
Wage Control
Stock Management
Position Overview- This position assists and supports the Lodge Manager with the responsibility of maximizing sales and profit through effective control, motivation and development of the Lodge team. This position also is in place to assist the Lodge manager with the day-to- day operations of a retail Lodge, in implementing strategies to improve customer service and ensuring customer needs are met, complaints are resolved, and service is quick and efficient.
KEY PERFORMANCE INDICATORS Sales to Budget
Comparative Lodge Growth
IPT (Items Per Traction)
Average $
Wage Control
Stock Management
Key Tasks / Accountabilities Managing and Maximizing Lodge sales
Talent Management and Retention
Administration and Security
Customer Service
Visual and Merchandising Management
Best Practice of Company Values
Operations Management
Additional Duties - Assist the Lodge Manager with the operation of the retail Lodge.
Complete the duties and responsibilities of the Lodge Manager in his/her absence.




Assisting the Manager in managing and motivating the team to increase sales and ensure efficiency.
Managing stock levels through POS management, stock refill and communication with stock managers at head office. Through effective stock management you (as the is the Lodge Manager) are also responsible for acceptable stocktake results.
Assisting the Lodge Manager in analyzing sales figures and forecasting future sales to maximize profits;
In the absence of the Lodge Manager you will be responsible in dealing with team issues.
Sitting in with the Lodge Manager on interviewing potential candidates; conducting appraisals and performance reviews; and providing or organizing training and development for the team;
Ensuring standards for quality, customer service and health and safety are met.
Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitoring what local competitors are doing;
Take part in Planning and conducting weekly sales meetings for the team to discuss latest sales techniques, new products, overall performance and other topics (s) you and the Lodge Manager see appropriate to discuss in order to promote high moral team spirit and cohesion.




Maintain all safety and security policies of the Company, including locking and securing of BookLodge at closing time, cash volume in the cash registers and cash deposits in Lodge safe.
Communicate and uphold all company policies, rules and regulations, while maintaining a productive and pleasant customer and working environment.
Coordinate and supervise Lodge housekeeping, maintenance and repair with the Lodge Manager.
Merchandising the Lodge as per visual merchandising guide and recovering after sell through on a daily basis. You are also to co- ordinate and supervise that all visual standards are met at all times to ensure that brand is represented at the highest level.
KEY RELATIONSHIPS: National Sales Manager, Area Manager, Lodge Manager, Sales Team, Coaching and Development Manager, Visual/Brand Manager.
Qualifications- Customer service focused retail operations experience
A minimum of 1 year in a management capacity
Strong interpersonal communication Skills
Strong analytical skills
Exceptional Customer Service and Selling Skills
People Management and Development skills
Professional written and oral communication skills
Basic computer usage skills
PERSONAL ATTRIBUTES- Demonstrated work ethic, integrity, loyalty, honesty and skilled conduct
Results Driven
Desire to help others
Self Motivation and Great energy
Active, hands- on approach
Attention to Detail
“Can do”, Positive attitude
Believes in brand values/culture
Know how to have fun

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📌 MIT/Assistant Mgr Rodd & Gunn Mapleview Mall 12 Month Contract (Ontario)
🏢 Rodd & Gunn
📍 Ontario