Service Coordinator – Richmond, BC (5 days/week in office)

(Vehicle recommended as location is not easily transit accessible)

Are you an organized, detail-oriented professional who enjoys coordinating moving parts and keeping projects running smoothly? Do you thrive in a fast-paced environment where you’re the key link between customers, technicians, suppliers, and internal teams? We are looking for a Project Coordinator to join a well-established mechanical services organization in Richmond, BC.

About the Opportunity:
In this role, you will be responsible for coordinating installation projects from initial request through to completion and billing. You will support estimators and field teams, manage scheduling and documentation, and ensure all aspects of each project are properly planned, tracked, and executed.

You’ll play a central role in keeping projects on track—balancing customer communication, scheduling, procurement, permitting, and administrative coordination in a highly collaborative environment.

What We Offer:

Competitive salary: $55,000–$68,000+ (depending on experience)

3 weeks vacation to start

Extended health and dental benefits (Manulife)

$300 annual wellness subsidy

On-site parking

On-site gym

Company events and team activities

Stable, supportive, team-oriented environment with growth opportunity

Key Responsibilities:

Manage incoming installation project quote requests and assign to appropriate team members

Review bidding documents, drawings, and scopes of work for new opportunities

Support estimators and managers in preparing quotes and proposals

Coordinate full project lifecycle from intake through to completion and billing

Plan, schedule,



and manage field technician work calendars

Schedule site visits with customers when required

Coordinate subcontractors, suppliers, and equipment rentals

Order materials and equipment for upcoming projects

Assist in gathering supplier pricing and supporting project estimating efforts

Provide required documentation to customers (insurance certificates, WCB clearance letters, etc.)

Track, reconcile, and update labour, materials, and equipment entries in internal systems

Support warranty registrations and coordinate service follow-ups or recalls

Provide ongoing project updates to customers and internal stakeholders

Liaise with property managers, building operators, and technicians to resolve project issues

Support general administrative and operational tasks as required

Qualifications:

Administrative and/or customer service experience in a service-based environment

Experience in mechanical trades, construction, or service operations is an asset (not required)

Previous project coordination or project management experience is an advantage

Excellent written and verbal English communication skills

Strong organizational skills with high attention to detail and accuracy

Ability to manage multiple priorities in a fast-paced environment

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)





Experience with CRM or service management systems is an asset

Strong problem-solving skills with a professional, customer-focused approach

Ability to collaborate effectively with field technicians and internal teams

Demonstrated initiative and interest in process improvement

Location: Richmond, BC (fully on-site, Monday–Friday)

Immediate opening with interviews underway

Full-time, permanent role

If you’re looking for a role where you can take ownership of end-to-end project coordination, support field operations, and grow within a stable and technical environment, we’d love to hear from you.

ABOUT US:
TPD is a leading workforce solutions provider with a mission to help individuals succeed by providing access to opportunities in jobs, careers, and professional development. A niche provider serving North America, we specialize in placing skilled candidates within the Manufacturing, Semiconductor, and Mining industries. Whether you seek versatile or permanent positions, we assist in starting, changing, or advancing careers in a way that aligns with your goals. We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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📌 Project Support Coordinator (British Columbia)
🏢 TPD® Workforce Solutions
📍 British Columbia