Become a Bilingual Licensed Insurance Advisor at RBC in Montréal. Deliver exceptional home and auto insurance solutions while engaging with clients through inbound calls in both English and French.
In this full-time role, you will advise clients, build relationships, and enhance their insurance knowledge. Your empathetic nature will help you resolve client concerns effectively at first contact. Utilizing resources to assess needs, your expertise will support home and auto insurance decisions based on regulatory risks and client requirements.
Key Responsibilities:
• Provide tailored insurance advice via inbound calls
• Resolve client concerns on first point of contact
• Conduct personalized needs assessments and reviews
• Understand regulatory risks in underwriting policies
• Cultivate relationships with internal partners for seamless service
Requirements:
• Quebec Damage Insurance certificate or willingness to obtain
• Bilingual in English and French
• Exceptional customer service skills
• Flexibility to work shifts, Monday to Friday
• Digital literacy with various devices
Utilize your solid relationship-building skills to support RBC clients in Montréal with their insurance needs.
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