Elevate customer experiences with Okta as the Advocacy & Content Strategist. Drive engagement through structured programs and impactful content creation that inspires voice and brand loyalty.
As an individual contributor in the Customer Acceleration team, you'll mobilize Okta and Auth0 advocates to amplify post-sales experiences. Your role focuses on building frameworks such as the Champions Program, co-creating content with technical users, and developing compelling success stories. You'll work closely with various stakeholders to ensure that advocacy efforts resonate effectively across platforms and enhance customer success.
Key Responsibilities:
• Scale advocacy frameworks with gamified rewards
• Co-create user-generated content with technical champions
• Write engaging case studies showcasing customer success
• Provide content assets for Product Marketing alignment
• Monitor community signals to inform strategic decisions
Requirements:
• 3+ years in Community Advocacy or Content Strategy
• Experience in B2B SaaS engagement programs
• Robust technical writing and storytelling skills
• Proficiency in analytics to measure performance
• Ability to collaborate across multiple teams
Leverage your content strategy expertise to transform customer advocacy into impactful narratives at Okta.
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