Drive innovation in guest communication at WestJet as an Intermediate Product Owner. Collaborate closely onsite to enhance operational disruption communications throughout the guest journey.

This role on the Guest Content & Communications team demands a strategic individual with extensive product management experience. You will oversee product roadmaps, leading initiatives that focus on timely and effective communication during irregular operations. Your insights will shape digital platforms designed to meet guest expectations.

Key Responsibilities:
• Develop and evolve the roadmap for communications capabilities
• Translate stakeholder needs into scalable product solutions
• Lead discovery, requirements gathering, and testing phases




• Optimize communication approaches during operational disruptions
• Establish success metrics for evaluating guest communication

Requirements:
• Bachelor’s Degree in Business or related field
• 1-2 years as a Product Owner with delivery outcomes
• Expertise in agile methodologies and backlog management
• Robust analytical and communication skills
• Experience in travel or customer-focused sectors preferred

Bring your passion for user experience and product strategy to WestJet’s Guest Content team.
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📌 Product Owner for Guest Communications (Alberta)
🏢 Westjet-Airline
📍 Alberta