Join Harding as a skilled Mandarin-speaking Retail Manager, leading retail teams and enhancing sales on board our cruise ships. Deliver exceptional customer service experiences while driving performance.

As a Retail Manager with Harding, you will oversee a dynamic retail team, ensuring outstanding service and sales success. Your role will include training staff, engaging with clients for special events, and representing a renowned brand. Previous experience at sea would be beneficial as you guide your team through diverse retail challenges.

Key Responsibilities:
• Lead and inspire retail team to deliver exceptional service
• Achieve and exceed sales and profitability targets
• Conduct training and development for enhanced team performance




• Engage clients through events and personalized outreach
• Maintain operational excellence in retail and back office

Requirements:
• Proven Retail Manager or Assistant Manager experience
• Fluent Mandarin speaker
• Solid leadership and motivational skills
• High level of customer service and communication proficiency
• Familiarity with store and HR processes

Utilize your retail management and communication skills to elevate Harding's onboard shopping experience.
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📌 Retail Manager Role at Harding Cruise Line (Alberta)
🏢 Harding+
📍 Alberta