Enhance SME client support as an expert coach at Flex Affaires. This role involves guiding account managers while ensuring compliance and risk management.

Become part of a dynamic team at Flex Affaires focused on client success. In this position, you'll leverage a minimum of three years of experience in commercial credit to coach SME account managers and assist in their training autonomy. This includes developing skills in customer service and business development, as well as leading training initiatives for recent staff.

Key Responsibilities:
• Conduct compliance reviews of financing requests
• Coach on credit and operational risk management
• Lead training sessions for new DC Flex staff
• Proactively share developments in coaching
• Collaborate with managers on team competency development

Requirements:
• Bachelor's or Master's degree
• 3+ years in commercial credit advisory
• Sales and business development experience
• Effective communication skills in English and French
• Coaching and project management skills are an asset

Utilize your coaching and advisory skills to guide Flex Affaires' team in achieving excellence.
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📌 Expert Coach at Flex Affaires (Alberta)
🏢 National Bank of Canada
📍 Alberta