Founded in 2019 by four design and retail experts, Sundays is an online-first furniture company offering a thoughtfully designed, curated collection that’s made for real life. We’re a young company with big plans so we’re looking for talented and driven individuals to grow with us!The mission of the Logistics Department is to ensure fast, reliable and cost-effective delivery of our products to our customers while ensuring exceptional customer experience from start to finish.Reporting to the Logistics Manager, the Logistics Administrator is responsible for order entry, inventory tracking, order delivery management, and facilitating returns and exchanges for customers.You are organized, detail-oriented, love solving problems and passionate about customers.DUTIES & RESPONSIBILITIES:Process and dispatch orders to align with order ETAs provided to customersEngage with logistics carriers for shipment quotes, monitor progress, and problem solve issues as they ariseReview carrier invoices for accuracyDeliver exceptional customer support by handling inquiries with attentiveness and professionalism to ensure high levels of customer satisfactionMaintain organized physical and digital documentation for order fulfillment, distribution, pricing, and contractual obligationsExecute and manage customer returns, including issuing return authorizations, arranging product returns, coordinating with appropriate teams for inspection, disposition,



and updating inventory systems while reconciling returns with accounting recordsProvide prompt and accurate responses on delivery inquiries with customer care and retail teams and troubleshoot issues as they ariseQUALIFICATIONS & REQUIREMENTS:Excellent written and verbal communication skills in EnglishHighly organized with the ability to prioritize tasks with great attention to detailStrong computer skills including Microsoft Excel, Outlook and WordTeam player with an upbeat and helpful attitudeEnjoys working in a fast-paced and dynamic environmentHigh school diploma required, College or University degree in Business or Supply Chain an assetPrior experience in a Logistics support role an asset|; Previous experience working with an ERP system an assetWHAT WE OFFER:A competitive salary plus bonusComprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources and support.Work-life balance in a hybrid environmentModern, casual, dog-friendly, open office with views of downtown Vancouver and the North Shore mountainsStocked kitchen with snacks, fresh fruit, coffee and teaErgonomic workstations with sit-stand desksFree electric vehicle charging at our head officeGenerous product discounts for yourself, friends and familyIn-office employee only gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver and Toronto)Salary Range for this role is $44,000 - $48,000 per yearWe appreciate hearing from all candidates, however, only those under consideration will be contacted. Sundays is proud to be an equal prospect employer who is committed to inclusive hiring practices.#J-18808-Ljbffr

📌 Logistics Administrator - C$44,000 - C$48,000 A Year (Winnipeg)
🏢 Sundays
📍 Winnipeg