Required
The incumbent advises the general manager and the management comittee on the caisse's strategies. He or she prepares management reports, including accountability reports for decision-making bodies. The successful candidate is also responsible for, or contributes to, other special projects and mandates. More specifically, you will be required to:

Ensure that different solutions from the Federation are integrated at the caisse level. Help to develop business strategies in line with Desjardins Group's strategic priorities and any issues facing the caisse. Conduct analyses and recommend solutions designed to minimize impacts.

Coordinate special projects and cross-sector files with high impact on the caisse.

Together with the general manager, oversee and lead committees, major events, special projects and activities. Coordinate communication and promotional activities.

Develop, create, and monitor projects and action plans from strategic priorities and standing business positions.

Monitor and analyze overall performance, and prepare management reports, including accountability reports for decision-making bodies.

Together with the general manager, work on the caisse's annual salary budget.

Plan human resources details for the caisse. Effectively manage skills development activities for management and non-management employees.

Represent the caisse and Desjardins Group within the community.

What we offer*

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Advantages apply based on eligibility criteria.

What You Bring To The Table





Bachelor's degree in a related field

A minimum of six years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Knowledge of current financial, economic, political and legislative news

Ability to analyze the consumer market, business leaders and the environment outside the caisse

Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors

Understanding of the philosophy and inner workings of a financial services cooperative

Knowledge of policies, legislation, standards and ethics governing the operation of the caisse and its business centres

Knowledge of the Desjardins business procedures

Knowledge of high service standards

Knowledge of the democratic structure of caisses and Desjardins Group

Strategic agility

Comfort around higher management

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family
Administration (FG)

Unposting Date
2026-09-7

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📌 General Management Support Advisor (Quebec City)
🏢 Desjardins
📍 Quebec City