Elevate your career with Tophat HR as a Digital Marketing Client Success Manager, focusing on building and maintaining essential client relationships. Use your marketing acumen to deliver measurable results and strategic insights.
This role supports a Digital Marketing Agency and involves managing a portfolio of clients, ensuring exceptional service and successful transitions. You will engage with clients at various levels and lead strategy discussions that position their brands for long-term success.
Key Responsibilities:
• Oversee the onboarding and engagement of new clients
• Foster relationships with contacts and executive stakeholders
• Coordinate strategy calls to dissect performance metrics
• Convert client aspirations into marketing plans
• Inform clients through data presentations and insights
Requirements:
• 3+ years in Client Success or Account Management
• History of developing robust client relations
• Advanced knowledge of marketing analytics
• Competence in SEO, PPC, and social media strategies
• Excellent presentation and negotiation skills
Maximize growth for clients by leveraging your expertise in digital marketing solutions.
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