Elevate your career as a Bilingual Client Services Specialist at Peoples Group in Vancouver. This one-year hybrid role requires exceptional customer service skills in French and English to support client inquiries efficiently.
In this contract position, you will provide outstanding customer service within a call-center environment. Your ability to effectively resolve customer concerns and build lasting relationships will be essential to your success. This role demands excellent communication, problem-solving skills, and a proactive attitude to meet key performance indicators effectively.
Key Responsibilities:
• Respond promptly to calls and email inquiries
• Resolve customer issues at the first point of contact
• Open accounts and manage customer documentation
• Identify financial needs and make appropriate referrals
• Stay informed on Peoples Group's products and services
Requirements:
• Bilingual in French and English
• Minimum two years of customer service experience
• One year of financial services experience preferred
• Robust computer skills with proficiency in Word, Excel, Outlook
• Knowledge of AML/KYC requirements and banking products
Provide top-notch bilingual support and leverage your expertise at Peoples Group in Vancouver.
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📌 Bilingual Client Services Specialist in Vancouver (British Columbia)
🏢 Peoples Group
📍 British Columbia
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