Residential Coordinator - Guest Relations at Four Seasons (Ontario)

Residential Coordinator - Guest Relations at Four Seasons (Ontario)

28 Aug
|
Four Seasons
|
Ontario

28 Aug

Four Seasons

Ontario

Experience the luxury of Four Seasons as a Residential Coordinator in Guest Relations. Support homeowners with tailored travel experiences and build lasting relationships through exceptional service.

Your role focuses on improving the Four Seasons' service quality for Residential homeowners. By managing onboarding, reservations, and administrative tasks, you will ensure that our guests feel valued and cared for. Your expertise in relationship building and customer service will be essential to succeed.

Key Responsibilities:
• Ensure explicit understanding of homeowner service expectations
• Onboard new homeowners effectively during their welcome
• Manage and update residential profiles accurately




• Utilize sales techniques to identify and fulfill guest needs
• Communicate effectively with property teams regarding guest details

Requirements:
• 3+ years in direct customer service within luxury sectors
• Diploma in hospitality or similar field
• Experience with Property Management Systems is ideal
• Proficient in Microsoft Office applications
• Excellent relationship-building and conflict resolution skills

Enhance Residential client experiences and embody the Four Seasons brand through your dedicated service.
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📌 Residential Coordinator - Guest Relations at Four Seasons (Ontario)
🏢 Four Seasons
📍 Ontario

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