Become a Strategic Customer Success Manager at Calabrio, managing major banking accounts and ensuring optimal product value. This is a key role demanding superior consultancy skills.

The CSM on the Branch Workforce Solutions team focuses on building strong relationships with banking clients, overseeing their engagement with Verint’s solutions. You will communicate across all organizational levels, aligning customer goals with strategic actions to ensure success. Your focus will be on measurable outcomes and proactive relationship management.

Key Responsibilities:
• Establish relationships with key executive stakeholders
• Manage customer growth and upsell initiatives
• Coordinate resources for performance objectives
• Lead ongoing program reviews with clients
• Maintain regular communication on customer success

Requirements:
• Bachelor’s degree or similar experience
• Minimum 5 years in a customer-facing capacity
• Exceptional service and interpersonal skills
• Robust analytical thinking for customer needs
• Flexibility for travel to client locations

Enhance customer relationships and deliver exceptional value in this impactful role at Calabrio.
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📌 Strategic Customer Success Manager at Calabrio (Ontario)
🏢 Quiet Capital
📍 Ontario