We’re looking for an energetic and dependable Shift Manager to join our KFC team. In this role, you’ll lead and coach Team Members, coordinate daily restaurant operations, and help ensure every guest receives friendly, efficient service and high-quality food.

Significant availability requirement: Applicants must be available to work a variety of shifts, including overnight/night shifts, evenings, weekends, and holidays.

About the Role
As a Shift Manager, you’ll coordinate the team throughout your shift and maintain a smooth, organized pace of service. You’ll work closely with the Restaurant General Manager while developing your leadership skills and learning more about scheduling, inventory, ordering, sales, food safety, and overall restaurant operations.

This position provides an excellent chance for someone who wants to grow within restaurant management.

Responsibilities

Lead the shift and ensure customers receive friendly, efficient service and quality products

Assign tasks and coordinate Team Members throughout the shift

Coach, motivate, and support Team Members

Oversee kitchen operations and ensure food is prepared according to KFC standards

Maintain food safety, cleanliness, and health and safety standards

Ensure opening, closing, and overnight procedures are completed correctlyMonitor product quality, speed of service, order accuracy, and guest satisfaction

Assist with inventory,



product ordering, scheduling, and sales forecasting

Complete cash-handling and shift-management responsibilities

Address customer concerns professionally

Participate in cleaning duties and ensure the restaurant remains clean and organized

Support the Restaurant General Manager with daily restaurant operations

What We’re Looking For

Previous restaurant, retail, customer-service, or leadership experience is preferred

Strong communication and people-management skills

Dependable, energetic, and comfortable working in a fast-paced environment

Ability to coach, motivate, and bring a team together

Strong organizational and problem-solving skills

Ability to remain calm and professional under pressure

Willingness to learn all areas of restaurant operations

Ability to maintain high standards for food quality, cleanliness, and customer service

Reliable transportation to and from work during overnight hours

Availability to work overnight/night shifts, evenings, weekends, and holidays is required

Soul Foods Group is committed to fair and equitable recruitment practices. Applicants with disabilities are encouraged to request accommodations at any stage of the recruitment process. Our team will work with applicants to provide an accessible and inclusive recruitment experience.

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📌 Shift Supervisor (Ontario)
🏢 Soul Foods Group
📍 Ontario