Drive strategic customer acquisition and portfolio management as the Senior Manager of RESL Acquisition & Portfolio Strategy. This leadership role will define key lifecycle strategies to enhance customer engagement and retention.
You’ll play a vital part in shaping customer-level strategies that ensure alignment with growth objectives, credit quality, and profitability. With collaboration at its core, your work will involve partners from Product, Risk, and Analytics to design automated lifecycle strategies based on customer insights. Your leadership will directly impact the optimization of renewal strategies and the overall performance of the Real Estate Secured Lending portfolio.
Key Responsibilities:
• Shape customer acquisition and engagement strategies
• Guide account management and renewal processes
• Collaborate with Product, Risk, and Analytics partners
• Utilize advanced models for informed decision-making
• Monitor performance metrics to inform strategic direction
Requirements:
• Leadership experience in customer lifecycle strategies
• Solid background in risk management and lending
• Ability to translate analytics into actionable insights
• Proven collaboration skills across various teams
• Expertise in portfolio performance evaluation
Join this transformative role to enhance customer experiences and position RESL for sustained growth.
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📌 RESL Acquisition & Strategy Leadership (Ontario)
🏢 BMO
📍 Ontario