At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

As we continue to elevate medical affairs, Global Capability Excellence Lead will work with GMAO (Global Medical Affairs Organization) capability leaders to ensure medical capabilities are effectively introduced, embedded and monitored across IBU hubs/affiliates, US and BUs. The role will ensure teams operate through clear governance, consistent ways of working, disciplined performance tracking, and effective issue resolution to translate capability strategy into sustained execution, enabling stakeholders leveraging new capabilities to run core processes more effectively.

Position Brand Description
The Global Capability Excellence Lead helps Lilly Medical enhance its impact through systematizing and coordinating efforts for effectively embedding medical capabilities across the organization, accelerating reach and scale of our innovation to HCPs and ultimately to patients.

Key Objectives / Deliverables

Strategy, Governance & Continuous Improvement

Define and evolve GMAO (Global Medical Affairs Organization) capability strategy and multi-year roadmap

Establish framework for assessing progress and impact of capability implementation across the organization

Align priorities across BUs, IBU and GMAO (Global Medical Affairs Organization) stakeholders to reflect evolving business needs

Lead governance forums to drive decision-making, prioritization, and performance tracking

Prioritize area of improvement from internal stakeholder insight analysis and business needs, and develop action plans

Act as the point of contact across GMAO (Global Medical Affairs Organization) capabilities for hubs/affiliates and global teams

Capability Deployment

Coordinate global roll-out of medical capabilities through the Hub Capability Lead forum and other governance forums

Ensure effective execution of capability deep-dives, self-assessments, and follow-up actions

Identify and prioritise initiatives for capability deployment and advancement based on impact, feasibility, and strategic relevance

Lead Hub Capability Lead community of practice

Enable best practice sharing and foster communities of practice

Guide training priorities for hub capability leads and ensure access to learning resources

Global Operational & Process Excellence





Enable BU, US and IBU teams to effectively establish and optimize processes;

Identifying cross-team gaps, pain points, and opportunities related to end-to-end capability delivery and related processes ,

Design and coordinate initiatives to drive optimization of operating models and core business processes within each BU and IBU-c (spanning multiple teams)

Communicate progress, insights, and strategic direction for operational improvements to senior stakeholders

New venture integration

Ensure medical tasks from newly acquired ventures are identified and planned for in accordance with the asset development stage, including GMAO capacity assessment

Organization change management

Partner with internal stakeholders (e.g. GMAO capability leads, MARC team) to assess impact of change to inside and outside of GMAO

Development and execute stakeholder engagement and communication plan

Critical Success Factors

Drive prioritization and decision-making through governance forums

Recommend and drive trade-off decisions based on impact and feasibility

Translate stakeholder inputs into agreed actions and strategic improvements

Ensure adoption and measurable impact of capability deployment and process improvements

Own visibility of capability performance and progress against roadmap

Medical tasks for new ventures are assessed and reviewed with clear next steps

Changes to medical capabilities and core processes are effectively communicated to senior stakeholders

Basic Qualifications

Bachelors Degree

8 years of experience in the pharmaceutical industry

Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1

Preferences

MBA

Demonstrated ability to think strategically and shape strategic thinking

Demonstrated ability to manage highly complex and sometimes ambiguous tasks

Demonstrated ability to challenge the status quo and influence cross-functionally to drive more harmonious and aligned execution

Demonstrated ability to lead cross-functional work where you are not the subject matter expert

Demonstrated ability to communicate concisely with senior stakeholders to enable prioritization and decision making

Demonstrated ability to drive strategy to execution and action

Demonstrated ability to speak up and surface,



challenge, and clarify complex matters with strategic judgment and organizational impact.

Prior experience in capability development, impact measurement, and process optimization

Prior experience working with affiliates and in medical affairs function

Prior experience in building communities of practice

Strong inclusive leader that drives a positive team culture

Ability to navigate Roles and Responsibilities and approach in a Team Lilly Spirit

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $154,500 - $226,600.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being advantages (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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📌 Senior Director, Global Medical Capability Excellence Lead (Ontario)
🏢 Eli Lilly
📍 Ontario