Elevate the omni experience as a Senior Program Manager at Aritzia. Lead exceptional shipping and returns services while collaborating with industry leaders in a dynamic environment.

Aritzia is expanding, and the Omni Department is on the rise. As a Senior Program Manager, you will establish a cohesive omni strategy across all customer touchpoints. Engage cross-functionally with teams in eCommerce, Product Management, and Supply Chain to enhance the delivery experience for clients.

Key Responsibilities:
• Establish a robust omni strategy for digital channels
• Provide timely and productive customer logistics services
• Manage the Customer Shipping and Returns Program
• Implement technology for cross-channel consistency
• Collaborate with teams to optimize final mile delivery

Requirements:
• 5+ years in Omni, Operations, or eCommerce
• Retail operations and supply chain logistics experience
• Strong collaboration skills with cross-functional partners
• Commitment to Aritzia’s values and leadership principles
• Focus on quality and impactful results

Utilize your expertise to optimize shipping and returns at Aritzia and enhance our customer's journey.
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📌 Senior Program Manager at Aritzia (British Columbia)
🏢 Aritzia
📍 British Columbia