Become a Regional Support Analyst with the Saskatchewan Public Safety Agency, providing vital technical support in emergency communications. This role emphasizes problem-solving and advanced troubleshooting skills across various platforms.

The successful candidate will work within the Operations Division, specifically in the Emergency Communications, Technical and Support Services Branch. This position requires a proactive team member committed to delivering customer satisfaction through technical support. You will carry out diagnoses, provide solutions for escalated incidents, and communicate effectively with diverse audiences.

Key Responsibilities:
• Perform advanced troubleshooting for technical incidents
• Diagnose issues and identify resolutions




• Communicate technical information clearly to various audiences
• Ensure infrastructure systems protect user data
• Prepare reports and training materials related to technology

Requirements:
• Diploma or degree in Computer Science or IT
• Minimum four years in structured IT support
• Prefer ITIL, CompTIA A+, or similar certifications
• Experience with Microsoft Windows and networking principles
• Valid Class 5 driver's license and security clearance required

Utilize your technical expertise and commitment to excellence as part of the Saskatchewan Public Safety Agency.
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📌 Regional Support Analyst in Saskatchewan
🏢 Wascana
📍 Saskatchewan