Enhance customer experiences as a Service Advisor at Whitby Mazda, part of Drive Autogroup. Your role will involve coordinating services and ensuring satisfaction for every guest.

At Drive Autogroup, we prioritize a rewarding employee experience that drives our vision for exceptional service. As a Service Advisor, you will tackle customer needs through scheduling and diagnosing vehicle issues while showcasing your organizational skills. Your commitment to support will directly impact guest satisfaction as you take pride in service delivery.

Key Responsibilities:
• Schedule effective diagnostics for customer-reported issues
• Meet and greet customers in-person and over the phone
• Recommend repairs and preventative maintenance solutions




• Maintain necessary documentation including work orders
• Follow up to ensure customer expectations are met

Requirements:
• Minimum of one year experience in a service role
• Automotive industry experience preferred
• Strong communication and phone handling skills
• Attention to detail with a positive customer-focused attitude
• Adaptable to evening and weekend shifts

Become a vital part of the Whitby Mazda team by providing outstanding customer service in your role as a Service Advisor.
#J-18808-Ljbffr

📌 Service Advisor at Whitby Mazda (Ontario)
🏢 Drive Auto Group
📍 Ontario