What is the opportunity?As Director Advice Centre, you will manage and lead a large team of Team Leaders and Licensed Insurance Advisors who support the Home and Auto needs of our clients. You will be responsible for significant growth of Home and Auto businesses.What will you do?Accountable for developing and implementing strategies designed to maximize the client experience.Responsible for the overall leadership and management of team leaders to ensure development of an effective sales force.Consistently practices client‑focused coaching routines to maximize employee performance and development.Leads retention and growth of existing clients’ business as well as acquisition and anchoring of new clients.Ensures a high level of employee capability and engagement through coaching and sales routines; empowers team to reach their optimum proficiency.Accountable for successful execution of the sales and service strategy to achieve high‑level business performance and operational effectiveness.Provides ongoing coaching to drive high‑level team manager engagement and employee capability, through focused sales management routine.What do you need to succeed?Must‑have5+ years Insurance business acumen.Experience leading an Advice Centre environment and strong knowledge of processes and procedures.Proven sales leadership experience.5+ years of people management and employee engagement experience.Robust sales routines with proven ability to drive superior results.Experience building a high‑performance culture.Strong motivation and ability to impact & influence.Nice‑to‑havePossession of OTL Other than Life Ontario license.Expert knowledge of Home and Auto insurance products.Experience with a proactive sales culture is an asset.What’s in it for you?A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.Work in a dynamic, collaborative, progressive, and high‑performing team.Opportunities to take on progressively greater accountabilities.Access to a variety of job opportunities across business and geographies.Job SkillsBuilding TalentChange ManagementCommunicationCross‑Team CollaborationCustomer ServiceDecision MakingEmpowermentGoal SettingHigh Impact CommunicationInsurance IndustryPerseverance and Follow‑ThroughResults‑OrientedSales ActivitiesTalent ManagementTeam DevelopmentVision AlignmentJob DetailsWork hours/week: 37.5Employment Type: Full timePlatform: InsuranceJob Type: RegularPay Type: SalariedPay Range: $110,000.00 - $160,000.00Post'n Date: 2026‑04‑29Application Deadline: 2026‑05‑13 (applications accepted until 11:59 PM on the day prior to the application deadline)Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.RBC’s discretionary variable compensation program provides an opportunity to increase total compensation if business meets its performance targets and you meet your individual goals.#J-18808-Ljbffr

📌 Director, Insurance Advice Centre - $110,000 - $160,000 A Year (Winnipeg)
🏢 RBC
📍 Winnipeg