Overview
We are seeking a dedicated Healthcare Security Officer to ensure the safety and security of our healthcare facility, staff, patients, and visitors. The ideal candidate will possess strong observational skills, a professional demeanor, and experience in security operations within healthcare or related environments. This role offers an opportunity to contribute to a safe and secure environment while utilizing surveillance technology and loss prevention techniques.
Duties
- Monitor surveillance systems such as CCTV to observe activity within the facility and identify potential security threats.
- Conduct regular patrols of the premises to deter unauthorized access and ensure safety protocols are followed.
- Respond promptly to security incidents, emergencies, or patient-related concerns with professionalism and appropriate action.
- Enforce facility policies related to access control, visitor management, and loss prevention.
- Provide continuous observation of assigned patients to ensure safety and prevent self-harm or injury.
- Maintain patient confidentiality and adhere to patient confidentiality regulations at all times.
- Monitor and report incidents, any unusual behavior, or safety concerns to clinical/nursing staff.
- Work closely with healthcare staff, following facility protocols and directions.
- De-escalate situations calmly and appropriately using non-violent crisis intervention techniques.
- Maintain a respectful and non-invasive presence while observing patients.
- Document observations and incidents accurately and in a timely manner.
Requirements:
- Ability to stand for extended periods of up to 12 hours.
- Ability to walk and patrol the facility for prolonged periods, including the use of stairs.
- Ability to run and respond rapidly to emergency situations and code calls.
- Ability to participate in physical training, including use-of-force and physical restraint techniques.
- Must be legally eligible to work in Canada
- Ability to acquire private security license with Department of Justice
- Clean criminal record
- Must be 19 years of age or older
Skilled Qualifications
- Minimum of 1-2 years of security experience required.
- Previous experience in healthcare security, law enforcement, corrections, military, or a related field is preferred.
- Diploma in Justice Studies, Police Foundations, or a related discipline is considered an asset.
- Ability to obtain and maintain a valid Nova Scotia Security Guard License.
- Valid Standard or Intermediate First Aid and CPR Level C certification.
- Strong verbal and written English communication skills are required.
Required Certifications
- Certifications in Use of Force (UOF) and Management of Aggressive Behaviour (MOAB) are required for this position.
- Equivalent certifications may be considered on a case-by-case basis.
- Applicants who do not currently possess acceptable certifications may enroll in Sentry Security's Healthcare Security Training Program prior to onboarding.
- Sentry security will cover all associated training costs with a minimum six-month commitment to the position and availability requirements.