Why Work at Toyota West Edmonton Mall?

About Us: Join a team that's more than just an employer – we're a community. Toyota West Edmonton Mall is a very exciting and genuinely forward-thinking organization, leading the way in automotive excellence. Our commitment to innovation and customer satisfaction sets us apart in the industry. And, you work in the Mall! It isn’t boring, there’s always something happening, always something to do, always busy. We are truly not like any other Automotive parts department, anywhere.

Benefits:

· Unique benefits exclusive to our team members

· Competitive compensation package

· Unbeatable benefits package

· Off-street secure parking for convenience

· In-store discounts on a wide range of products

· Discounts at vendors in one of the largest malls in the world

· All tools provided.

· All training provided.

Working Environment:

· Comfortable, modern (heated and air conditioned) facility

· Fun and engaging work atmosphere

· Opportunities for growth, development & promotion.

· Supportive team environment

· A choice of brand new, clean, very well-equipped break rooms

· Inclusive events for all departments, including Galas, BBQs & monthly get-togethers.

Job Summary:
As an Automotive Parts Advisor, you will be the key point of contact for customers and technicians seeking automotive parts and accessories. Your role will involve identifying, sourcing, and supplying the correct parts efficiently while delivering outstanding customer service.

Key Responsibilities:





- Assist customers (in-person, phone, and online) with parts inquiries and orders
- Identify and source automotive parts using electronic catalog systems
- Provide accurate pricing, availability, and product information
- Process orders, returns, and warranties
- Maintain inventory accuracy and assist with stock organization
- Collaborate with service technicians & service advisors to ensure timely parts delivery
- Upsell and recommend additional products when appropriate
- Keep up to date with new products and industry trends

Qualifications:

- Previous experience in an automotive parts role preferred
- Strong knowledge of automotive systems and components
- Familiarity with parts catalog software (e.g., CDK, Reynolds & Reynolds, or similar)
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to work in a quick-paced environment
- Basic computer skills

Job Type: Full-time

Ability to commute/relocate:

- Edmonton, AB 8882 170 Street NW T5T 3J7: reliably commute or plan to relocate before starting work (required)

Experience:

- Parts Advisor: 3+years (required)

Work Location: In person

Job Type: Full-time

Pay: $60,000.00-$80,000.00 per year

Ability to commute/relocate:

- Edmonton, AB T5T 3J7: reliably commute or plan to relocate before starting work (required)

Experience:

- Parts Advisor: 1 year (required)

Licence/Certification:

- Drivers License (required)

Work Location: In person

📌 Senior Parts Advisor (Edmonton)
🏢 West Edmonton Mall Toyota
📍 Edmonton