Visitor Services Counsellor - (Comox Valley)

Casual Positions

August 26, 2026

4Ever Strategies is recruiting for Casual, Visitor Services Counsellors in the Comox Valley, BC. 4Ever Strategies has job openings for qualified and passionate individuals looking to join a team of tourism professionals who love where they live, and love what they do. If you are a service-oriented person with natural people and communication skills and love to promote the Comox Valley and Vancouver Island to locals and visitors — we want to hear from you.

4Ever Strategies Inc. is a purpose-driven tourism management organization representing and supporting the tourism & hospitality industry of Vancouver Island and operates the Vancouver Island Visitor Centre located in the Comox Valley, BC. We are grounded by our guiding principles of inclusion, reconciliation and mindful travel promotion.

About the position

Casual positions are available for candidates to work in a fun, fast-paced, meaningful sector. 4Ever Strategies Inc. is looking for staff to provide visitor services to locals and visitors at the Vancouver Island Visitor Centre and its mobile location(s).

You will report to the Visitor Services Manager, and will be an important member of the Visitor Services team. Your primary responsibilities are to deliver exemplary customer service and provide sound local knowledge of the tourism-related offerings of the Comox Valley and surrounding areas. You will assist in the daily operation of the Visitor Centre, or occasionally at mobile kiosks to ensure Visitor Centre Network requirements and standards are met.

- Greet visitors in a professional, prompt and friendly manner
- Promote the stakeholders, local tourism products, services and events
- Respond to resident and visitor inquiries by phone, email, and in-person
- Create travel itineraries in response to resident and visitor inquiries
- Encourage safe travel practices and advocate for longer and return visits
- Assist in ongoing community and stakeholder outreach




- Research and maintain community information relevant to travel advisories
- Maintain and update files and reference manuals
- Summarize and report any findings and important feedback to the Visitor Services team in regards to safety and stakeholder concerns
- Gather and submit statistical reports for Destination BC on visitations
- Maintain a positive working relationship with our stakeholders
- Create and maintain a welcome and friendly visitor centre
- Communicate to all visitors, local businesses, and co-workers in a friendly and professional manner in-person, via email and through social media
- Assist visitors with securing activities, accommodations and parks passes
- Handle sales transactions; also conducting opening and closing cash procedures
- Record and maintain accurate visitor services data
- Keep merchandise area well stocked; also, storage maintained and orderly
- Assist the staff with program administration or as required

What we are looking for

- Experience in tourism, with a focus on visitor services is an asset
- Excellent verbal and written communication skills
- General office skills, including basic computer literacy
- Able to work well with a small team and be goal oriented
- High degree of sensitivity in dealing with the public, and stakeholders
- Able to work independently, show initiative and meet deadlines
- Able to work flexible hours as required
- Able to work on multiple projects simultaneously

Who you are

- You are a people-person who enjoys building respectful and collaborative partnerships within your community;
- You are a strategic thinker with ability to influence, engage and motivate others;




- You are a team-oriented worker who thrives best in an workplace of collaboration and shared responsibility;
- You are highly self-motivated and you meet with ease and successful delivery;
- You face challenging situations with the diplomacy and respect necessary to achieve cooperative outcomes;
- You are organized and can juggle competing priorities.

What we can offer

- Rewarding work that serves the economic growth of tourism-dependent businesses;
- A fun, creative and fast-paced team environment, with a culture that prioritizes work-life balance and fulfillment of your qualified goals.

How to Apply

To apply please submit your resume and cover letter, which clearly outlines your suitability to . These are temporary, casual positions, with a pay rate of $18.75/hour, based on 0-37.5 hours per week. Casual positions do not guarantee an amount of hours each week. Your terms may be extended by mutual agreement. Weekend (typically Saturday) work is required. We thank all applicants for their interest, however only those selected for an interview will be contacted.

4VI gratefully acknowledges that we live, work and play on the traditional, ancestral, and unceded territories of the Kwakwaka’wakw, Nuu-chah-nulth, and Coast Salish peoples. Moreover, regarding this position, 4VI gratefully acknowledges that the Comox Valley Visitor Centre and its services are on the traditional unceded territory of the K'ómoks First Nation.

4Ever Strategies Inc. is committed to the development of a diverse workforce. All qualified applicants will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, colour, religion, nationality, disability, age or other characteristic protected by applicable law. We encourage interest, in particular, from Indigenous peoples, peoples with disabilities, ethnic minorities, visible minorities and all qualified individuals who share our belief in a workplace of diversity.

Pay: From $18.75 per hour

Benefits:

- Flexible schedule
- On-site parking

Work Location: In person

📌 Visitor Services Counsellor - (Comox Valley) (Canada)
🏢 4VER Strategies Inc - Comox Valley
📍 Canada