Busy Bee Tools is a Canadian leader in woodworking and metalworking machinery and tools, proudly serving customers for nearly 50 years. With nine retail locations across Canada and a growing ecommerce presence, Busy Bee Tools is known for its extensive product selection, strong private-label programs, and commitment to providing woodworkers and metalworkers with high-quality tools at exceptional value.

We are seeking a QC and Tech Assistant for managing the daily operations of the technical support and repair department.

Why Work at Busy Bee Tools?
We’re more than just a workplace - we are a community. Here’s what we offer:

- Competitive Compensation: Base salary plus bonus opportunities, profit sharing, and incentives.
- Health & Wellness: Comprehensive Group Benefit Plan including dental, vision and extended healthcare.
- Professional Growth: Comprehensive training, performance-based reviews, and promotion opportunities.
- Employee Perks: Store discounts, employee events, and a supportive team environment.

Key Responsibilities

- Assist the Technical Service team with the inspection, diagnosis, repair, and servicing of woodworking and metalworking machinery.
- Assist with the inspection, testing, and certification requirements of current machinery, including CSA and ETL compliance.
- Assist with machine assembly, adjustment, and calibration.
- Assist in identifying, locating, and preparing parts required for machine repairs and service.
- Follow all applicable company safety standards, technical procedures, and established work practices.
- Maintain a clean, organized, and safe work environment.
- Perform other related duties and responsibilities as assigned.

Qualifications

- Basic knowledge of woodworking and metalworking machinery is an asset.
- Previous mechanical, electrical, or equipment repair experience is an asset.




- Ability and willingness to learn new technical skills, procedures, and equipment.
- Ability to read, understand, and follow technical manuals, drawings, specifications, and service procedures is an asset.
- Ability to work effectively both independently and as part of a team.
- Strong organizational skills with a high level of attention to detail.
- Good mechanical aptitude and ability to use basic hand and power tools safely.
- Ability to perform physically demanding, hands-on work, including lifting and handling heavy machinery, components, and equipment.
- Ability to follow company safety procedures and maintain a clean and organized work area.

Working Conditions

- Must be available to work flexible hours, including weekends and holidays.
- Requires standing for extended periods, frequent walking, and occasional lifting up to 30 lbs.
- Work is performed in a busy retail environment with some customer interaction.
- May be required to assist in other departments or functions based on store needs.

Ready to join the team? This position is for an existing role. Apply now and take the next step in your career with Busy Bee Tools.

We look forward to welcoming you to our team!

Busy Bee Tools in committed to fostering an inclusive and accessible workplace where all individuals feel valued and respected. If you require accommodation at any stage of the recruitment process, please notify us at [email protected] and we will work with you to meet your need in compliance with applicable laws.

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Benefits:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care

Ability to commute/relocate:

- Concord, ON L4K 5W1: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

📌 QC and Tech Assistant (Concord)
🏢 Busy Bee Tools
📍 Concord