Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit.

Process all check-outs including resolving any late and disputed charges. The answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in.

Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

Complete designated cashier and closing reports in the computer system. bank at the beginning and end of the shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to managers.



Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guest's service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and skilled language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors

Pay: $18.00-$22.00 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care
- Wellness program

Experience:

- front desk agent : 1 year (required)

Work Location: In person

📌 Front Desk Agent Part Time only (Canada)
🏢 Super 8 by Wyndham fort mcmurray
📍 Canada