Join Definity as a Claims Assistant in the Accident Benefits team and excel in a hybrid environment. Your focus will be on meticulous invoice processing and supporting customer relations. In this agile role, you will oversee accurate invoice processing, ensuring proper data entry and labeling.
Collaboration with internal and external partners is vital to providing exceptional customer service. You will also monitor workflows to meet daily performance indicators through quality checks and effective communication. Key Responsibilities:
- Process payments accurately and on time
- Maintain data integrity through quality checks
- Interface with medical facilities for claim information
- Participate in bi-weekly huddles for collaboration
- Monitor and respond to common email inquiries Requirements:
- At least 2 years of office experience
- Excellent proficiency in MS Excel and Word
- Strong keyboarding and multitasking skills
- Professional demeanor during customer interactions
- Experience in claims support functions is beneficial Take your career to the next level in claims processing with Definity's responsive and inclusive team.