L&M; Autobody is looking for a reliable, organized, and customer-focused Administrative Assistant / Receptionist to join our team. This position is ideal for someone who enjoys working in a fast-paced environment, is comfortable dealing with customers and suppliers, and can stay organized while managing multiple priorities.

Experience in the automotive or collision repair industry is an asset, but we are willing to train the right candidate who has strong administrative skills and a willingness to learn.

Position: Administrative Assistant / Receptionist

Hours: Monday–Friday, 8:00 AM–5:00 PM

Location: L&M; Autobody Ltd.

Responsibilities:

General Administration & Reception

Answer and direct incoming phone calls and emails

Greet and assist walk-in customers in a professional and friendly manner

Schedule customer appointments and vehicle drop-offs/pick-ups

Process customer payments and provide receipts

Pay and track business bills

Scan, organize, and electronically file documents

Maintain accurate customer and job records

Assist with general office administration and day-to-day operations

Accounting & Payroll Support

Process and reconcile expense reports

Track and organize invoices and receipts

Assist with accounts payable and administrative bookkeeping tasks

Export and prepare employee timesheets for payroll

Use QuickBooks for basic accounting and administrative functions

Insurance & Collision Repair Administration

Create and update estimates for collision repair jobs

Schedule repairs based on job priority, parts availability, and shop capacity

Communicate with customers regarding scheduling and repair status

Order, receive, track, and manage vehicle parts while monitoring part availability and following up with suppliers

Use and understand automotive estimating and repair-management programs

Assist the production team with keeping jobs organized and moving efficiently through the repair process

Communicate professionally with insurance companies regarding estimates, supplements,



repair approvals, and final payments

Assist customers with initiating insurance claims and provide guidance throughout the repair process

Prepare and submit estimates, supplements, and supporting documentation to insurance companies as required, including follow up

Maintain accurate records of insurance correspondence, approvals, and claim-related/ customer repair documentation

Act as a point of contact between customers, insurance companies, and the repair team to help ensure a smooth and efficient repair process

Programs & Software

Experience with any of the following programs is an asset:

QuickBooks

Dropbox

Mitchell Connect

Audatex

AllData

Training will be provided on L&M; Autobody's specific systems and procedures where required.

Qualifications & Experience

High school diploma or equivalent education

2+ years of administrative assistant or receptionist experience (preferred)

Previous automotive, collision repair, or estimating experience is an asset

Strong computer and data-entry skills

Excellent organizational and time-management skills

Professional and friendly customer-service approach

Ability to work independently while also being part of a team

Comfortable learning new software and industry-specific processes

Reliable, punctual, and dependable

About L&M; Autobody

At L&M; Autobody, our administrative team plays an important role in keeping the entire repair process organized—from the initial customer contact and estimate through scheduling, parts ordering, invoicing, and vehicle delivery.

We are looking for someone who takes pride in their work, communicates well with customers and coworkers, and is willing to learn the ins and outs of the collision repair industry.

If you are organized, dependable, customer-focused, and ready to become an significant part of our team, we would like to hear from you.

Apply through Indeed with your resume and a brief description of your administrative experience.

Pay: From $22.00 per hour

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Administrative Assistant / Receptionist (Barrie)
🏢 L u0026 M Autobody
📍 Barrie