Air Liquide is hiring a Customer Service Representative in Burlington, ON, focusing on industrial gas customers. Benefit from competitive pay in a daytime contract role. As a pivotal part of the Customer Experience Center, you will support order fulfilment and service reliability through expert use of ERP and CRM systems.

This role demands precision, effective communication, and a proactive approach to resolving customer inquiries and escalations while adhering to service standards. Key Responsibilities:

- Handle diverse order types, overseeing the entire order process
- Employ CPQ tools to create and manage sales orders
- Navigate Oracle ERP for order accuracy and customer insights
- Track customer cases in Salesforce for comprehensive service
- Resolve customer escalations through effective collaboration Requirements:
- Post-secondary diploma in Marketing, Sales, or a related area
- Excellent English communication skills required
- Strong interpersonal and time management abilities
- Familiarity with office applications like Google Suites
- Ideally 2 to 5 years in a similar customer-focused role Utilize your skills in customer experience and order management at Air Liquide in a supportive Burlington setting.

📌 Air Liquide Customer Service Representative (Burlington)
🏢 Balazs
📍 Burlington