Join AVANT as a Member Experience Lead to redefine exceptional hospitality in the food and beverage sector.
Your role will focus on delivering top-tier service and operational excellence. Based in Toronto, ON, this full time position requires you to manage the front-of-house experience while leading a dedicated team. You will be responsible for ensuring team members uphold the highest standards of service, curating personalized member experiences, and maintaining a welcoming atmosphere. Your leadership style will reflect AVANT's commitment to excellence and sophistication. Key Responsibilities:
- Engage and support members with warmth and professionalism
- Oversee seamless service delivery by the Concierge team
- Curate signature services and respond to member feedback
- Maintain food and beverage quality and organization
- Foster loyalty and build meaningful member relationships Requirements:
- Proven leadership experience in guest services
- Passion for wellness and performance lifestyle
- Strong attention to detail
- CPR & First Aid Certification (or willingness to obtain)
- Successful completion of a Criminal Background Check Drive excellence in every member interaction and inspire your team at AVANT.
📌 AVANT Member Experience Lead (Toronto)
🏢 Avant
📍 Toronto