Bilingual IT Support & Service Desk – Ottawa (On-site)

Bilingual IT Support & Service Desk – Ottawa (On-site)

28 Aug
|
Maplesoft Group, an SEB
|
Ottawa

28 Aug

Maplesoft Group, an SEB

Ottawa

Maplesoft Group in Ottawa is seeking a Bilingual Technical Support/Service Desk Analyst for a permanent, on-site role. You will handle Tier 1/2 incidents, support Windows and Microsoft 365, and assist executives with AV and presentation systems.

Requirements include English/French fluency, Enhanced Reliability clearance, and 2+ years of IT support. The position emphasizes ITIL-aligned processes, robust communication, and proactive service improvements.

📌 Bilingual IT Support & Service Desk – Ottawa (On-site)
🏢 Maplesoft Group, an SEB
📍 Ottawa

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