Agilus by Synergie is recruiting for a Change Delivery Lead in the financial services in a hybrid work workplace in Toronto, Ontario. Our client, a leading financial services organization, is seeking an experienced Change Delivery Lead to provide strategic, end-to-end change leadership across a complex portfolio of business, regulatory, product and technology initiatives. This role will move beyond managing change one project at a time.

You will help shape how change is designed, prioritized, sequenced and adopted across the organization, ensuring initiatives are aligned with business readiness, frontline capacity, client experience and desired outcomes.

Responsibilities - Lead change delivery across a portfolio of complex and concurrent initiatives

- Align change activities across people, processes, technology, operating models and ways of working
- Develop and govern integrated change strategies from initial intake through adoption and sustainment
- Manage change sequencing, readiness gates, organizational capacity and change saturation
- Apply design thinking and systems thinking to identify dependencies and downstream impacts
- Define and track readiness, adoption, behaviour-change and sustainment measures
- Identify resistance and develop targeted engagement, communications, training and leader-enablement strategies




- Ensure client-facing and frontline changes are guided by business readiness rather than technology timelines alone Successful candidates will have - 10+ years of progressive experience in change management, transformation or a related discipline
- Prosci certification or an equivalent change management designation
- Demonstrated success leading large-scale and complex change portfolios
- Experience developing and executing portfolio-level change strategies
- Strong understanding of organizational readiness, adoption, capacity management and sustainment
- Proven ability to influence senior leaders within a large, matrixed organization
- Strong design thinking, systems thinking and data-driven decision-making capabilities
- Experience establishing and using change measures to inform decisions and evaluate outcomes Additional Consideration given to - Wealth Management or broader Financial Services experience
- Experience supporting client-facing, frontline or advisor-led environments
- Exposure to regulatory transformation
- Digital product or technology-enabled change experience
- Experience balancing multiple concurrent initiatives and organizational change saturation
- Experience coaching other change professionals or establishing change management standards Total rewards: $80.00 - $115.00 hourly This posting is for an active opening.

📌 Change Delivery Lead (Toronto)
🏢 Agilus Work Solutions
📍 Toronto