Client Care Coordinator

Permanent Part-Time | 30 Hours per Week | Monday–Friday

Wage: $18–$20 per hour, based on experience

Location: 203–1120 Grant Avenue, Winnipeg, MB

Company: Grant Park Hearing Centre

About Us

Grant Park Hearing Centre is a locally owned and operated hearing clinic committed to providing a friendly, positive, and supportive experience for every client who walks through our doors. We take pride in delivering exceptional client care and creating a welcoming environment for our community.

Position Overview

We are seeking a clear-spoken, skilled, personable and detail-oriented Client Care Coordinator to join our team. This position is ideal for someone who enjoys working with people and is confident managing a variety of administrative and client-facing responsibilities.

Key Responsibilities

- Greet clients in a professional, friendly, and welcoming manner.
- Answer phone calls, book and confirm appointments, and manage the daily schedule.
- Process billing, payments, and invoices accurately and efficiently.
- Perform general clerical duties, including filing, scanning, faxing, and data entry.
- Receive, sort, and prepare outgoing deliveries.
- Assist with basic hearing aid cleaning and maintenance.
- Provide administrative and operational support to the team as required.




- Perform additional office and client-care tasks as needed.

Qualifications & Core Competencies

- High school diploma or equivalent.
- Excellent verbal and written communication skills, with strong telephone etiquette.
- Previous experience in reception, client service, scheduling, or supply tracking is an asset.
- Basic bookkeeping knowledge and skills.
- Proficiency with Microsoft Office, including Word, Outlook, and Excel.
- Strong organizational skills and attention to detail.
- Friendly, professional, and dependable with the ability to work independently and collaboratively as part of a team.
- Experience with social media, marketing, and content creation is considered an asset.

How to Apply Please email your resume and cover letter to [email protected].

To demonstrate that you have carefully reviewed this posting, please include “Detail-oriented” in the subject line of your email.

Please attach a document containing the following:

- Cover Letter
- Resume

Applications that do not include the requested information will not be considered. Thank you for your attention to detail. We look forward to hearing from you!

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Client Care Coordinator (Winnipeg)
🏢 Grant Park Hearing Centre
📍 Winnipeg